Privacy Policy

Terms and Conditions

This web site is owned, operated, and maintained by NLC Company Limited. and its affiliates. Entering into this, NLC website indicates that you have reviewed this NLC Website Terms and Conditions and have agreed to be bound by them.
NLC may change and modify the Terms and Conditions at any time, and from time to time by updating the contents of this page. You, therefore, are requested to visit this page and check the latest Terms and Conditions.

Access and Use of Information

Access to NLC website is limited to viewing the linked web pages solely to access the information provided by NLC at its Websites. Any access or attempt to access other areas of the NLC computer system or other information contained on the system for any purposes is strictly prohibited.

Copyright

All materials on this Website (documents, texts, images, and videos) are protected by copyright laws and other applicable laws of each country throughout the world, and treaty provisions. Except for personal, non-commercial internal use, you are prohibited to use (including, without limitation, coping, modifying reproducing in whole or in part, uploading, transmitting, distributing, licensing, selling, and publishing) any of the materials, without obtaining NLC’s prior written permission.

Information Collection

NLC may ask for your personal information on this site.

Information to ask when using the website

NLC collects access logs, etc. to an appropriate extent in providing services on its website.
In addition, we may ask you to enter your personal information in each content, however we do not disclose the information we asked nor the information obtained in the operation of the website to a third party except for our group companies (including domestic and overseas distributors).
Further, we may notify the provider that we outsource the operation and management of this website of information such as access logs, or notify the shipping company that we request for the delivery of catalogs etc. of the minimum necessary information such as the customer’s name and address, etc.

International data communication

  1. The information we collect may be stored, processed and transferred in any of the countries where we operate our businesses in order to make it available in accordance with this policy.
  2. The information we collect may be transferred to the countries that do not have the same data protection laws as the data protection laws in force in the European Economic Area.
  3. Personal information published on this site or personal information sent for publication on this site may be available all over the world via the Internet. We cannot prevent the use or misuse of such information by others

Cookies

Cookies are the information that is sent and received between our web server and individual customers’ web browsers which visit our website. This information enables us to identify customers’ browsers. By using Cookies, we can obtain the number of visits from customers’ web browsers to our website as well as information concerning the pages of their visits. We collect and analyze such information to use it for better customer service. The cookies used on this website shall not be used for any other objectives other than the above. The information we obtain through Cookies shall contain no information that can identify individual customers.

For information concerning Google’s Privacy Policy, visit Google’s website:
Google’s Privacy Policy (external link)
https://policies.google.com/privacy?hl=en

If you do not want us to use Cookie information, you can block Cookies by changing your browser settings. Regarding how to change the settings, contact respective browser developers. It is advisable that you may not be able to use some browser functions such as the contact form when Cookies are not in function.

Personal Information Protection Policy

NLC makes efforts on the basis of the belief that the proper protection of personal information is a corporate social responsibility.

  1. NLC and its group companies (hereafter referred to as NLC group) shall only process personal information provided by its customers within a scope to achieve the following purposes and legal basis:
    (1) When we have obtained customers’ prior unambiguous consent
    (2) To execute contracts with customers
    (3) To comply with its legal or regulatory obligations
    (4) To protect its legitimate interests
    Its legitimate interests referred to above include:
    ・To develop and provide better products and services
    ・To provide information to customers about the products and services
    handled by NLC Group.
  2. NLC Group does not disclose or provide personal information about customers to a third party except in any of the following cases:
    (1) When a customer gives prior consent
    (2) When designated to do so by laws or ordinances,
    (3) When the provision of personal information is necessary to protect life, physical safety, or the assets of a person, and when a consent from the customer is difficult to acquire
    (4) When prescribed to do so such as in a notification or direction from a government agency
  3. NLC Group will continuously improve its personal information management system, including this policy, through employee education, appointment of information management supervisors as well as the execution of audits, while complying with the Personal Information Protection Act and other relevant laws and regulations.
  4. NLC Group stores personal information for the period necessary to achieve the purpose of obtaining the personal information. However, if the laws require differently, such a period will be set in accordance with the laws.
  5. NLC Group will implement appropriate safety measures, as it strives to build a management system and implement reasonable technological measures to protect the personal information of customers from illegal access, revision, destruction, leaks, loss or any other misconduct.
  6. NLC Group responds, in compliance with the laws and regulations, to customer’s requests to confirm or revise his or her personal information or withdraw consent and so on.

Joint Use of Personal Information

NLC acquires personal information necessary for business execution in connection with sales and services of mining machinery, construction machinery, etc. NLC use the personal information jointly as follows in order to facilitate business operations.
In the case of shared use, we will establish rational safety management measures between our company and the shared company.

  1. Personal information to be used jointly includes the customer’s name, address, telephone number, product purchase history, service history such as inspections and repairs, and operation history of machines.
  2. Companies that jointly use personal information includes group companies, and outsourced and tie-up companies including domestic and foreign distributors that engage in operations such as sales, service.
  3. Purposes for joint use of personal information
    ・To execute contracts with customers
    ・To develop and provide better products and services
    ・To smoothly execute sales and service operations of products handled by NLC and its group companies
    ・To provide information to customers about the products and services handled by NLC and its group companies
  4. Name of the party responsible for the management of shared personal information
    NLC Company Limited

Communications with NLC

You may send your comments, questions, suggestions or ideas relating to NLC website.
If you do, you agree that such information sent to the followings:

  1. NLC is not obligated to keep information that you send secret nor respond to it.
  2. NLC shall be free to use the information you send to NLC in any manner, including but not limited to developing, manufacturing, and marketing products based on such information.
  3. NLC may also reproduce, disclose and distribute such information to others after making a contact to the party who provided the information.
  4. All remarks, suggestions, ideas, or other information communicated to NLC through the site will be the sole and exclusive property of NLC, and NLC shall not be liable to the person sending such information for compensation in any form.

Hypertext Links

Any links to third parties are solely provided as a convenience to the users of NLC website. NLC makes no warranty or representation, express or implied, as to such third party sites and shall have no liability connection with the use of such sites. If you use any link site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements.

Disclaimers and Limitation of Liability

All information provided on NLC website is subject to change without notice, including the availability of products and services. While efforts have been made to make NLC website helpful and accurate, due to the open nature of site, and the potential for errors in the storage and transmission of digital information, NLC does not warrant the accuracy of information obtained from any NLC website. All materials posted on this site, including software available for download, are presented as is and without warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. NLC does not warrant that functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server is free of viruses or other harmful components. NLC does not warrant or represent the use of the materials on this site in terms of their correctness, accuracy, reliability and so on.

Applicable Laws

This Terms and Conditions shall be governed by and construed in accordance with the laws of Japan unless otherwise expressly provided. All controversies and disputes arising out of or relating to this Terms and Conditions shall be submitted to the Tokyo District Court in Tokyo, Japan as the Court of first instance.